TERMS OF SERVICE
ORDER PLACEMENT AND ACCEPTANCE POLICY
Orders: All Falcon Way Leatherworks products are made to order, which means they are not currently in stock and we make them when they are ordered.
Wait Times: The production of made to order items typically takes 2-3 weeks before they are ready to be shipped. Please visit our website for the most up-to-date wait time information, as production times may vary.
Order Fulfillment: Orders are processed and fulfilled in the order they are received. We do our best to ensure that each order is given the care and attention it deserves.
PAYMENT POLICY
Pricing: The prices for our custom-made items are specified on our website. We reserve the right to adjust prices at any time, but such changes will not affect the price of an order already placed.
Payment Methods: We accept various payment methods as specified on our website. Payment is required at the time of order placement.
SHIPPING AND DELIVERY POLICY
Shipping: We offer shipping services as outlined on our website. Customers are responsible for providing accurate shipping information. Any additional fees for address changes or redelivery will be at the customer's expense.
Delivery Times: Delivery times may vary depending on your location and the shipping method chosen. We are not responsible for shipping delays caused by third-party carriers
RETURN & EXCHANGE POLICY
All sales are final. However, if there is a malfunction or failure that occurs due to our error, we will offer a complete refund or exhange upon return receipt and complete product inspection. Returns are not eligible on customized orders. This includes belts.
PRIVACY POLICY
Your personal information is subject to our Privacy Policy, which can be found on our website. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the purchase or use of our custom-made items.
UPDATES TO AGREEMENT
We reserve the right to modify or update this Agreement at any time. Any changes will be effective immediately upon posting on our website.
By placing an order with us, you acknowledge that you have read, understood, and agreed to be bound by this Terms of Service Agreement. Please make sure to review this Agreement regularly for any updates.